2020 Seminar at Sea will be posted when dates confirmed
HERE ARE JUST A FEW THINGS YOU WILL GO HOME BEING COMFORTABLE WITH:
WHERE AND HOW TO FIND AND MANAGE GROUPS
CRUISE LINE CONTRACTS AND PAPERWORK PRIOR TO YOUR GROUP CRUISE
PROCEDURES AND PREPARATION BEFORE THE GROUP
BENEFITS OF AND HOW TO MANAGE YOUR OWN MANIFEST OF CRUISERS
STEPS TO FOLLOW ONBOARD FROM DAY OF EMBARKATION TO DISEMBARKATION
COMPARISONS & UNDERSTANDING OF VARIOUS CRUISE LINES’ AGENT versus GUEST FORMS
IMPORTANCE OF CERTIFICATIONS
CLIA KNOWLEDGE BASE
SHORE EXCURSION PROCEDURES FOR GROUP
Keep ‘em coming back and asking for more!
CarolLee Miles has been cruising professionally for 32+ years with groups of various sizes, and has cruised with groups on over 100 cruises, traveled in over 100 countries and traveled on all 7 continents. She received her Tour Director/Cruise Host credentials from the International Tour Management Institute in San Francisco, CA and the Denver Guide Academy in Denver, CO. Presently she is using her travel agent credentials and past history of group handling to help better prepare travel professionals for the business of booking and/or handling cruise groups. Ms. Miles’ book A CHOSEN CAREER IN CRUISE HOSTING is used as a technical guide in her classes onboard ships. She has taught group classes on Norwegian, Royal Caribbean, MSC, Princess, Carnival and Celebrity Cruise Lines and brings those group bookings to the classroom at sea so participants can better understand the group process on various lines. Her motto of DREAM IT! SPEAK IT! WRITE IT! LIVE IT! accompanies her through every wave and port where you cruise. She truly brings LIFE to her passion while living it WITH YOU!
If you would like to receive testimonies from her classes at sea, please advise Ms. Miles and she will be happy to supply those.
SPEAKING EVENTS _______________________________________________________________________________
SPEAKING EVENTS for CRUISE and TRAVEL
Travel More, Make More, Save More!
No, you do not have to become a Travel Agent, but it IS possible! DISCUSSIONS will take place on the following:
TRAVEL and/or MARKETING Advantages — YOUR CHOICE
PERSONAL TRAVEL REWARDS/PERKS
NON-PROFIT REWARDS FROM TRAVEL
GROUP BOOKINGS made EASY and PROFITABLE!
Book your friends/family and YOU receive TRAVEL BENEFITS!
CRUISE TO YOUR HEART’s CONTENT — Yes, it’s possible!
Click here to book your cruise to any destination! Or book any kind of travel. We have it ALL!
To book a public speaking engagement with Author CarolLee Miles, please fill out the contact form. Be sure to put in the message box any and all pertinent information about you and/or your group.